Summary Bridge Labs applications experienced service disruption due to a widespread Google Cloud infrastructure outage.
During this outage, Bridge Labs applications were unavailable for approximately 2.5 hours.
Timeline - 18:51 UTC - Initial service degradation detected - 19:41 UTC - Google Cloud identified the root cause - 20:32 UTC - Services began recovering - 21:31 UTC - All Bridge Labs services fully operational
Impact All Bridge Labs applications were unavailable during this period. No customer data was lost or compromised.
Resolution Service was restored automatically as Google Cloud's infrastructure recovered. No action was required from Bridge Labs or our customers.
Next Steps We are reviewing our infrastructure dependencies and evaluating additional redundancy measures to minimize the impact of future third-party service disruptions.